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🌐 Atención en Español • Лечение на Русском • Care in English

Chiropractic Care in Your Language. Fluently.

English, Spanish, and Russian. Full care — health history, assessment, treatment, and documentation — in the language you think in. No interpreter. No gaps. No compromise.

🇺🇸 English — Dr. Ben Glass
🇹🇪 Español — Dr. Ben Glass
🇷🇺 Русский — Dr. Irina Velichko
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One Clinic. Three Languages.

Language should never be a barrier to quality healthcare. At The Shift, it isn't.

🇺🇸

English

Dr. Ben Glass, D.C. • Dr. Irina Velichko, D.C.

Our primary clinical language. Both practitioners conduct full assessments, consultations, and care documentation in English. All written materials, intake forms, and care plans are available in English.

Dr. Ben Glass is a native English speaker with 12+ years of clinical experience in Oakland. Dr. Irina Velichko is highly proficient in English and sees patients in English daily.

🇹🇪

Español

Dr. Ben Glass, D.C. — Bilingüe
"No solo hablan mi idioma — entienden mi cultura y mi cuerpo. La mejor atención que he recibido."

Dr. Ben Glass es bilingüe en inglés y español. Toda la visita — historia médica, evaluación, consulta y tratamiento — se realiza en español. Sin intérpretes, sin intermediarios.

Oakland tiene una comunidad latina vibrante y merece atención quiropráctica de calidad en su propio idioma. Eso es exactamente lo que ofrecemos.

🇷🇺

Русский

Др. Ирина Величко — Обений русского
«Здесь говорят по-русски. Доктор слушает и объясняет подробно. Чувствую себя в безопасности.»

Доктор Ирина Величко — носитель русского языка. Весь визит — анамнез, осмотр, консультация и лечение — проводится на русском. Документация также доступна на русском языке.

Not Translation. Native Care.

What "Full Care in Your Language" Actually Means

There is a difference between a clinic that uses a telephone interpreter and a clinic where your practitioner speaks your language fluently. We are the second kind. When Dr. Ben takes your history in Spanish or Dr. Irina conducts your examination in Russian, nothing is lost. No pauses to relay information. No cultural nuances misread. No medical terms mistranslated.

Your entire care pathway — from the moment you call to book through documentation of your discharge — can happen in English, Spanish, or Russian.

  • Phone consultation and appointment booking in your language
  • Intake forms and health history in your language
  • Full clinical assessment and examination in your language
  • Care plan discussion and recommendations in your language
  • Treatment and adjustment with real-time communication
  • Discharge documentation and home care instructions in your language
Dr. Ben Glass consulting with a patient during chiropractic visit at The Shift Chiropractic in Oakland
Para Nuestra Comunidad Latina

Atención Quiropráctica en Español

Oakland tiene una de las comunidades latinas más vibrantes de la Bahía. El acceso a atención médica de calidad en español no debería ser un privilegio — debería ser el estándar.

El Dr. Ben Glass es completamente bilingüe. Entiende no solo el idioma, sino la cultura, las preocupaciones y la forma en que los pacientes latinos describen el dolor y el malestar físico. Esa diferencia es clínicamente significativa.

Si ha evitado buscar atención quiropráctica porque le preocupa la barrera del idioma, esa preocupación no existe aquí.

Reserve su Visita →
🇹🇪 Español

«Tu dolor merece ser explicado en tu propio idioma.»

Cuando describes el dolor en tu propio idioma, el médico entiende exactamente dónde está el problema, cómo ha evolucionado, y qué factores de tu vida — trabajo, sueño, estrés — están contribuyendo a él.

Eso es atención de calidad. Y eso es exactamente lo que ofrecemos en The Shift.

✍ Dr. Ben Glass, D.C. — Bilingüe en Inglés y Español
Для Русскоязычных Пациентов

Хиропрактическая помощь на русском

В Бей Ереа проживает значительная русскоязычная община — выходцы из России, Украины, Казахстана и других стран. Доктор Ирина Величко сама выходящая из этого сообщества и понимает его изнутри.

Она проводит полный прием — сбор анамнеза, осмотр, назначение лечения и ведение документации — полностью на русском языке.

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🇷🇺 Русский

«Ваша боль заслуживает быть описа�;а на вашем языке.»

Когда вы описываете свое состояние на родном языке, врач точно понимает не только где болит, но и как и почему.

Доктор Ирина — носитель русского языка. Она приехала из смешанного казахстанско-украинского происхождения и понимает вашу культуру изнутри.

✍ Др. Ирина Величко, D.C. — Родной русскоязычный врач

Why Language Access in Healthcare Matters

This is not a nice-to-have. It is a clinical quality issue.

🧠

Accurate Diagnosis

Pain has nuance. How a patient describes onset, location, character, and radiation varies significantly across languages and cultures. A practitioner who understands your language catches details that get lost in translation.

📋

Informed Consent

You should understand what your practitioner is recommending and why — in your own language. Consent given without full comprehension is not fully informed. We take this seriously.

🤝

Trust and Comfort

Trauma-informed care requires safety. Patients who communicate in their native language report feeling more comfortable, more understood, and more willing to disclose the full context of their symptoms.

What Patients Are Saying

In the language they said it in

AC
★★★★★
Ana C.
2026
«Encontré The Shift buscando quiropráctico en español. No solo hablan mi idioma — entienden mi cultura y mi cuerpo. La mejor atención que he recibido.»
🇹🇪 Español • Dr. Ben Glass
KN
★★★★★
Katya N.
2025
«Здесь говорят по-русски. Доктор слушает и объясняет подробно. Чувствую себя в безопасности.»
🇷🇺 Русский • Dr. Irina Velichko
PR
★★★★★
Patrick R.
2025
"First chiropractor who asked about my stress, work setup, and sleep BEFORE touching my spine. The whole team is professional, knowledgeable, and genuinely cares."
🇺🇸 English • Dr. Ben Glass

Frequently Asked Questions

About bilingual chiropractic care at The Shift.

Which practitioners speak which languages? +

Dr. Ben Glass is bilingual in English and Spanish — he conducts full clinical care in both languages. Dr. Irina Velichko is a native Russian speaker and also provides complete care in Russian. Both practitioners provide care in English. When you book, you can request a specific language and we will match you with the appropriate practitioner.

Do you use interpreters? +

No. We do not use telephone interpreters or third-party translation services. When your care is conducted in Spanish or Russian at The Shift, it is because your practitioner is natively fluent in that language. The quality and intimacy of the clinical interaction is entirely different — and clinically better — than interpreter-mediated care.

Are my intake forms and documents available in Spanish and Russian? +

Yes. Intake forms, care documentation, and home care instructions are available in all three languages. If you have a preference, let us know when you book and we will prepare your paperwork accordingly.

Do you serve auto accident patients in Spanish and Russian? +

Yes. Our PI lien program — zero out-of-pocket for auto accident patients — is available to all patients regardless of language. The complete injury assessment, documentation, and care coordination with your attorney can be conducted in English, Spanish, or Russian. Many of our PI patients are Spanish or Russian speaking, and language access is one reason they choose The Shift.

Ready to Be Understood — Completely?

Book your visit at The Shift Chiropractic. Tell us your preferred language when you call or book online. We will have the right practitioner ready for you.

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